LEXCEL
The Lexcel quality mark assures your clients and prospects that you provide a quality service. So with Lexcel you can expect to gain and retain better clients who appreciate what you do for them and so improve your profitability.
Legal practices increasingly risks losing prospective clients to Lexcel accredited competitors. Even for in-house practice, outsourcing is an equivalent threat - especially now, with the Legal Services Act. Being Lexcel accredited raises the firm’s profile and strengthens your bargaining power.
Professional Indemnity insurers recognise the effectiveness of Lexcel's risk management framework and the impact on reducing claims (by 40%, according to independent research). There is an obvious linkage between risk, PI premiums and the firm’s profit. All PI application forms ask if the firm is Lexcel accredited?
The new SRA regime continues to bear down hard on solicitors. They recommend Lexcel and acknowledge the strength of its support for regulatory compliance.
From April 2010, Legal Aid firms were able to withdraw from the QSM and adopt Lexcel as an approved quality standard for their contracts - giving them control over all areas of the practice, not just publicly funded work.
North East Business Solutions employs Law Society registered Lexcel Consultants and Assessors and are able to assist all types of legal practices achieve accreditation against the Lexcel standard. Our consultants appreciate that legal practices operate in different ways and therefore, the challenges faced by practices in implementing Lexcel and the way in which the challenges can be overcome will be different practice by practice. We take pride in ensuring that our services are tailored to the needs of the individual practice.
In the current climate, solicitors are facing turbulent times and with ever-increasing client demands for evidence of good value and quality service, Lexcel - the Law Society's practice management standard - can provide your firm with real competitive advantages. The standard provides your firm with a framework to take preventative action and implement systems and procedures which will help you minimise mistakes and meet compliance objectives.
Lexcel can be achieved by any practice regardless of size or the type of work undertaken. It is awarded to solicitors or legal departments within organisation’s that meet the very highest management and customer care standards.
